Shipping & Return Policy

Shipping:

We are just as excited as you are for your order to arrive. Please allow 2–3 business days for order processing so we can carefully review and prepare your order according to the information provided at checkout.

For incoming and pre-order items, please note that these styles are still in production or on their way to our warehouse. We appreciate your patience and will work to get them to your storefront as soon as possible.

Once your order has shipped, you will receive an email notification with your tracking information.

Returns:

All sales are final. Please contact our Customer Service team at (213) 747-5358 Monday - Friday 9:00am - 5:30pm (PST). If we missed your call, email us at support@mayqueenusa.com. They will be more than happy to assist you.