Shipping & Return Policy

Shipping:

We are just as excited as you are for your order to arrive.

Please allow 2–3 business days for order processing. During this time, our team carefully reviews and prepares your order based on the information provided at checkout.

For incoming items and pre-orders, please note that these styles are either still in production or on their way to our warehouse. We appreciate your patience and will work to ship them to your storefront as quickly as possible.

Once your order ships, you will receive an email confirmation with your tracking information.

Returns:

All sales are final.

For assistance, please contact our Customer Service team at (213) 747-5358, Monday through Friday from 9:00 AM to 5:30 PM PST.

If we miss your call, please email us at support@mayqueenusa.com, and our team will be happy to assist you as soon as possible.